SoftControl Network Support Services are custom-tailored to your systems and needs.

When planning the Network Support Services with you, we will agree on the components, systems and services that will be supported by our experts.

Typically we start working with you by standardizing your systems and network. Thus we ensure a robust system with optimized performance that simplifies maintenance and represents best practices. 

Regular, scheduled on-site visits and remote access are one of the key success factors for SoftControl's Network Support Service.

Our modular service list encompasses tasks targeting data security, system security, system and network robustness and performance. Among them are the most important:

• System Event Log Monitoring
• System and Data Backup Maintenance
• Controlled Installation of confirmed Security Updates, Patches and Service Packs
• UPS Maintenance (Power Supply)
• Anti-Virus Updates
• Firewall Maintenance
• Server System Health Monitoring
• Server Performance Monitoring
• Client System Health Monitoring
• User Security Advice
• Firmware upgrades
• Printer Sharing Administration and Monitoring
• File Sharing Administration and Monitoring
• Internet Connectivity Monitoring
• Recommendations to improve your systems
  

Our focus for all these activities is on

• System Security
• System Stability
• System Usability
• System Performance

When it comes to changes to your systems, SoftControl will gladly support you not only with advice but also realize your ideas.

Typical SoftControl Projects are:

• Providing your network (from cableing to switching, routing)
• Providing your internet connectivity
• Provide and set up new servers, clients and other components
• Set up and Configuration of new tools and services
• ... and many more ...