You just want things to work. Your computers, your network, your business. We have the solutions to keep your systems up and running smoothly and securely:
SoftControl can cater for the demands of businesses that already have an IT department, providing complementary skillsets for either project work or a specific skill that is not required on a full-time basis. The service would typically incorporate the following components:
This provides for a remote second level facility accessed by the IT department, via telephone or email.
This service could support communications, networking or application second level support needs.
This provides for complementary skillsets to be purchased on a daily rate basis typically for a specific initiative.
This provides for complementary skillsets to be purchased on either a daily rate or half-day rate basis, and would typically be purchased to support specific systems e.g.communications or networking.
This service provides for the management of a specific IT department function, for example the Helpdesk, and would provide for SoftControl taking full responsibility of operation against a custom Service Level Agreement.