Founded in 1993, SoftControl has been providing IT services to local and international customers. With a long list of satisfied clients and a top notch international management team, SoftControl has proven again and again to be a reliable source of Network Support and Software Development. Read more
CRM stands for customer relationship management, and it is a strategy by which the company aims to understand, anticipate and manage the needs of its customers and prospects.
A CRM solution adds more value to the end-users by providing many enterprise features, such as Sales force Automation, Reporting tools, Customer Service, Marketing Campaigns, Inventory Management, multiple Database Support, Security Management, Product Customization, Calendaring, email Integration, add-ons, and others.
Technology and Internet have changed the way companies approach CRM strategies as it has as well modified the behavior of consumer and offers new ways for companies to communicate with customers and collect data about them. With each new improvement in technology, customer relationships are being managed electronically.
Customer relationship management is one of the best ways to improve your company’s performance over time. With focused, carefully designed CRM efforts, you can take your relationship with your clients and customers to a new level.
Contact SoftControl today to find out more about our CRM Solutions.